Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Table of Contents
1. Introduction
Taxmart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax management platform and related services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
💡 Key Points
- • We collect only the information necessary to provide our services
- • Your financial data is encrypted and secure
- • We never sell your personal information
- • You have full control over your data
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and business details
- Business Information: Business type, industry, tax identification numbers
- Financial Data: Expense records, receipts, bank account information (when connected)
- Communication: Messages, support requests, and feedback
Automatically Collected Information
We automatically collect certain information when you use our services:
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Log Data: Access times, pages viewed, and error logs
- Cookies: Small data files stored on your device to improve your experience
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- • Process and categorize expenses
- • Generate tax reports and insights
- • Provide AI-powered tax assistance
- • Sync data across devices
Communication
- • Send important service updates
- • Respond to support requests
- • Provide customer service
- • Send security notifications
Security & Compliance
- • Protect against fraud and abuse
- • Comply with legal obligations
- • Maintain service security
- • Conduct security audits
Improvement
- • Analyze usage patterns
- • Improve our services
- • Develop new features
- • Personalize your experience
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
⚠️ Important
We will never sell your personal information to advertisers or third parties for marketing purposes.
Service Providers
We may share information with trusted service providers who help us operate our platform:
- Cloud hosting and storage providers
- Payment processors for subscription billing
- Customer support and communication tools
- Analytics and monitoring services
Legal Requirements
We may disclose your information if required by law or to protect our rights:
- Comply with legal processes or government requests
- Protect against fraud, security threats, or illegal activities
- Enforce our Terms of Service or other agreements
- Protect the rights, property, or safety of our users
5. Data Security
We implement industry-standard security measures to protect your information:
Encryption
All data is encrypted in transit and at rest using AES-256 encryption
Access Control
Strict access controls and authentication measures protect your data
Monitoring
24/7 security monitoring and regular security audits
✅ Security Certifications
Our platform is built with security best practices and complies with industry standards:
- • SOC 2 Type II compliance
- • GDPR and CCPA compliance
- • Regular penetration testing
- • Secure development practices
6. Your Rights
You have certain rights regarding your personal information:
Access and Portability
You can access, download, and export your data at any time through your account settings.
Correction and Updates
You can update or correct your personal information through your account settings.
Deletion
You can request deletion of your account and associated data, subject to legal retention requirements.
Opt-Out
You can opt out of marketing communications and certain data processing activities.
8. Third-Party Services
Our platform may integrate with third-party services. Each service has its own privacy policy:
- Payment Processors: Stripe for subscription billing
- Email Services: SendGrid for transactional emails
- Analytics: Google Analytics for usage insights
- Support: Intercom for customer support
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us immediately.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Contact Information
Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer:
This Privacy Policy is effective as of December 15, 2024. We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.