Terms of Service

Please read these terms carefully before using our tax management platform and services.

Last updated: December 15, 2024
Version 1.0

1. Acceptance of Terms

By accessing and using Taxmart ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by Taxmart ("we," "us," or "our"). By using our services, you agree to these terms in full.

💡 Important Notice

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Description of Service

Taxmart provides a comprehensive tax management platform designed to help businesses and individuals:

Core Features

  • • Expense tracking and categorization
  • • Receipt management and storage
  • • AI-powered tax assistance
  • • Financial analytics and reporting
  • • Tax preparation support

Additional Services

  • • Cloud-based data storage
  • • Multi-device synchronization
  • • Customer support
  • • Integration with third-party services
  • • Mobile applications

⚠️ Service Limitations

Taxmart is a software platform and does not provide:

  • • Professional tax advice or legal counsel
  • • Guaranteed tax savings or refunds
  • • Filing of tax returns on your behalf
  • • Financial planning or investment advice

3. Registration and Account

Account Creation

To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains accurate and up-to-date

Account Security

You are responsible for maintaining the security of your account:

  • Use strong, unique passwords
  • Enable two-factor authentication when available
  • Log out after each session
  • Report suspicious activity immediately

Account Termination

We reserve the right to terminate or suspend your account at any time for:

  • Violation of these Terms of Service
  • Fraudulent or illegal activities
  • Non-payment of subscription fees
  • Extended periods of inactivity

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms.

Permitted Uses

  • Managing your own business or personal financial records
  • Tracking legitimate business expenses and income
  • Preparing for tax filing and compliance
  • Analyzing financial data for business decisions
  • Storing and organizing financial documents

Prohibited Uses

You may not use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services for fraudulent or illegal activities
  • Share account credentials with unauthorized users
  • Reverse engineer or attempt to extract our source code

🚫 Zero Tolerance

Violation of these acceptable use policies may result in immediate account termination and legal action.

5. Subscription and Billing

Subscription Plans

We offer various subscription plans with different features and pricing. All subscriptions are billed in advance on a recurring basis.

Payment Terms

  • All fees are non-refundable except as required by law
  • Prices may change with 30 days' notice
  • Failed payments may result in service suspension
  • You authorize us to charge your payment method
  • Taxes may be added to subscription fees where applicable

Cancellation and Refunds

You may cancel your subscription at any time:

  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months or unused periods
  • Data will be retained for 30 days after cancellation
  • You may export your data before cancellation

Free Trial

We may offer free trial periods:

  • Free trials require valid payment information
  • Automatic conversion to paid plan unless cancelled
  • Limited to one free trial per user
  • We reserve the right to modify or discontinue trials

6. Intellectual Property

Our Rights

Taxmart and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights

You retain ownership of your data and content:

  • You own all data you upload to our platform
  • You grant us a license to process your data for service provision
  • You can export your data at any time
  • We do not claim ownership of your content

License Grant

We grant you a limited, non-exclusive, non-transferable license to use our services for your personal or business use, subject to these Terms.

📝 Data Ownership

You maintain full ownership and control of your financial data. We only process it to provide our services and do not use it for any other purpose without your consent.

7. Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Processing

  • We process your data to provide our services
  • Data is encrypted in transit and at rest
  • We implement industry-standard security measures
  • Access to your data is strictly controlled

Data Retention

We retain your data as follows:

  • Active accounts: Data retained indefinitely
  • Cancelled accounts: Data retained for 30 days
  • Legal requirements: Data retained as required by law
  • Backup systems: Data may be retained longer for recovery

🔒 Security Commitment

We are committed to protecting your financial data with enterprise-grade security measures and regular security audits.

8. Disclaimers

Service Availability

We strive to provide reliable service but cannot guarantee:

  • Uninterrupted or error-free service
  • Compatibility with all devices or browsers
  • Immediate resolution of technical issues
  • Availability during maintenance periods

Accuracy of Information

While we strive for accuracy:

  • We do not guarantee the accuracy of calculations or reports
  • Tax laws and regulations change frequently
  • You are responsible for verifying information
  • We recommend consulting with tax professionals

Third-Party Services

We may integrate with third-party services:

  • We are not responsible for third-party service availability
  • Third-party terms and privacy policies apply
  • Integration may be discontinued at any time
  • Data shared with third parties is subject to their policies

⚠️ No Professional Advice

Our services are not a substitute for professional tax, legal, or financial advice. Always consult with qualified professionals for your specific situation.

9. Limitation of Liability

General Limitation

To the maximum extent permitted by law, Taxmart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data
  • Business interruption or downtime
  • Cost of substitute services
  • Any damages resulting from use of our services

Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Essential Purpose

The limitations in this section apply even if we have been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

🛡️ Liability Protection

These limitations are essential to our ability to provide affordable services. By using our platform, you acknowledge and agree to these limitations.

10. Contact Information

If you have questions about these Terms of Service, please contact us:

General Inquiries

Legal Department

For legal matters and dispute resolution:

These Terms of Service are effective as of December 15, 2024. We may update these terms from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.